Purchase Cancer Group

Patient Survey:

Which of the Purchase Cancer Group locations have you visited? Check each location that applies:
Paducah, KY
Mayfield, KY
Paris, TN
Union City, TN

Mark the scale to best describe your replies to the following:

The telephone operators are helpful and courteous.

The reception and front office staff are friendly and courteous.

The reception and front office staff is helpful with my insurance questions and other related concerns.

I was seen promptly for my appointment.

The examination room staff is friendly and courteous.

The lab personnel are friendly and courteous.

The nursing staff is knowledgeable and friendly.

My nurses are attentive and helpful when I have concerns and I receive adequate education regarding my chemotherapy treatments.

I am given sufficient information by the staff and my doctor about my diagnosis and treatment plan.

The chemotherapy treatment room is comfortable and pleasant.

I get timely call-back response when I contact the office with medical problems or questions.

The business office and insurance staff is knowledgeable and helpful with my insurance and billing problems or concerns.

I was given sufficient information regarding my co-pay and personal financial responsibility for services rendered.

I would like to have more information available about community services, support groups, societies and other resources related to cancer care.